Altimeter Support

Altimeter is published and supported by Omnaris LLC.

When requesting help, include your device model, operating-system version, app version, and a description of what happened. Do not send precise coordinates, payment-card details, or other sensitive information.

Common questions

Altitude is unavailable or inaccurate

Allow location access while using the app, move to an area with a clear view of the sky, wait for accuracy to improve, and use calibration only against a trusted reference. Device altitude may remain limited indoors or in obstructed areas and is not suitable for safety-critical use.

How do I restore a purchase?

Open the purchase screen and choose Restore Purchases while signed into the same Apple or Google account used for the original purchase.

How do I cancel a subscription?

Subscriptions are managed by the store where you purchased them. Deleting the app does not cancel a subscription.

How do I request a refund?

Payments are processed by Apple or Google. Refund eligibility is governed by their policies and applicable law.

How do I control analytics or delete local data?

You can deny or revoke tracking and location permissions in system settings. Uninstalling the app or clearing its app data removes local settings and session history. Uninstalling does not delete provider records or cancel subscriptions. For a privacy or data-deletion request, email the support address and name the app.